Delivery and Shipping Information
Some of our products are very bulky and cannot be delivered outside Dublin and surrounding areas. Any of our smaller products can be shipped anywhere in Ireland.
PLEASE PHONE OR EMAIL US FOR DELIVERY CHARGES
- Small items are sent by standard post or by a courier service up to 30kg and no longer than 2mtrs in lenght.
- Larger items are sent by pallet courier service and charges may vary.
- Bulky items are delivered by our own Landscape Depot trucks which are equipped with cranes capable of lifting heavy loads into gardens and sites and can only be delivered to Dublin and the surrounding areas.
Items for delivery to Dublin and surrounding areas
These are large, or bulky or fragile items that are not suitable for shipping in the normal way.
Delivery can be arranged for goods bought, but charges may vary from €30- €80 upwards, depending on the bulk and distance involved. Contact us for details.
Important Information for Deliveries :
We offer Kerbside delivery or to the nearest accessible point, there is no way to move it any further. In some circumstances it is not possible to access driveways or laneways. It is advisable to prepare in advance for our arrival as if you refuse delivery we will refund part of your order but you will be liable for the transport charge.
Landscape Depot will not accept any liability for damages to property caused during delivery whereby the customer has instructed drivers or have made requests for goods to be placed anywhere other than on the kerbside.
If delivery to specified point is achievable then the customer must ensure that any access routes or end points the delivery vehicle must travel on can withstand the weight of a vehicle which weighs 18 tonnes or more.
Any request to lift goods over any walls, fences, hedges MUST BE AGREED UPON PRIOR TO DELIVERY. On arrival our experienced driver will determine if this request can be done safely. The customer accepts liability for any damages caused to the property, vehicle or other. Please take note and inform prior to delivery any obstacles that restrict the delivery of your goods such as overhanging wire, overhanging branches, lampposts, parked cars or other such obstacles.
Delivery vehicles DO NOT drive across fields or unmade roads or mount GRASS VERGES
If a customer insists on any vehicle to leave the public road and enter their property or premises of delivery then the customer accepts liability for any damages caused to the property, vehicle or other, any such request must be agreed prior to delivery.
In such cases that delivery, in the opinion of the company is not possible, then the company reserves the right to cancel the order.
If the company or its agent cannot gain access to the delivery address then additional costs may be incurred and shall ultimately fall to the customer.
All returns are subject to a re-stocking and collection charge.
Your complete satisfaction is our aim – do let us know if you have any problems with our service and we will do our best to put it right for you!
If you have any special delivery requests please contact us for full details.